Top tips on how to boost revenue by building a reputation guests trust
| WEBINAR
Date: Tuesday 3rd June, 2025
3:00 PM BST | 4:00 PM CEST | 10:00 AM EST
The fastest way to grow revenue in hospitality is by improving the guest experience. It’s measurable, repeatable, and scalable across properties.
In this 45-minute session, hospitality reputation expert Adele Gutman shares practical strategies to help you improve satisfaction scores, rank higher on OTAs, and convert more direct bookings (without adding pressure to your team).
You’ll learn how to:
Pinpoint where service is falling short
Resolve common guest issues before they turn into complaints
Automate alerts to stay ahead of problems in real time
Build a scalable system that delivers consistent 5-star outcomes
Strengthen your reputation and drive revenue growth in parallel
This webinar is built for hospitality professionals who want to scale faster, operate smarter, and deliver results that show up in the numbers.
Speaker
Nathan Smith
VP of Sales at Minut- Americas
Guest Speaker
Adele Gutman
Hospitality Reputation Strategist |
Creator of the Five Star Review
System | Host of Get Great Review
Our panelists in discussion:
Reputation is a performance metric, and it’s time to treat it like one.
Top tips on how to boost revenue by building
a reputation
guests trust
Date: Tuesday 3rd June,
Time: 3:00 PM BST | 4:00 PM CEST | 10:00 AM EST
The fastest way to grow revenue in hospitality is by improving the guest experience. It’s measurable, repeatable, and scalable across properties.
In this 45-minute session, hospitality reputation expert Adele Gutman shares practical strategies to help you improve satisfaction scores, rank higher on OTAs, and convert more direct bookings (without adding pressure to your team).
You’ll learn how to:
Pinpoint where service is falling short
Resolve common guest issues before they turn into complaints
Automate alerts to stay ahead of problems in real time
Build a scalable system that delivers consistent 5-star outcomes
Strengthen your reputation and drive revenue growth in parallel
This webinar is built for hospitality professionals who want to scale faster, operate smarter, and deliver results that show up in the numbers.
Reputation is a performance metric, and it’s time to treat it like one.
Our panelists in discussion:
Speaker
Nathan Smith
VP of Sales - Americas
Guest Speaker
Adele Gutman
Hospitality Reputation Strategist
Creator of the Five Star Review System
Host of Get Great Review
Register now
